Terms of use

Last updated: 25 October 2026

By using Ring, as a shop owner, staff member or customer, you agree to these terms.

The service

Ring helps a shop tell customers their order is ready through their phone. Delivery of an alert depends on the customer’s device, browser, connection and settings (silent mode, Do Not Disturb, blocked notifications), so we cannot guarantee every alert arrives. Shops should still call out customers who are not following their order.

Subscription and payment

• Every shop starts with a free 3 months trial.
• After that the subscription is monthly (15 JOD) or yearly (149 JOD), paid in cash or by CliQ.
• There is no binding contract. You can stop renewing at any time; the subscription stays active until the end of the paid period.
• When the subscription ends, new orders can’t be added; your data and analytics stay available.

The shop’s responsibilities

• Keep the username and password private, and unlink devices of staff who leave.
• Keep the POS integration key private, and create a new one if it leaks.
• Do not use the service to send misleading or annoying content to customers.
• Own the rights to any custom ringtone you upload.

Limitation of liability

The service is provided as is. We are not liable for indirect losses caused by a late alert, an internet outage or a provider failure, and in any case our liability is limited to the last subscription fee paid.

Changes

We may update these terms or prices, and will announce any significant change before it applies to an existing subscription.